"O" Touch Health Care Services Agency

Caring Is Loving!

The term “home health care” refers to medical treatment or assistive care for patients who don’t require hospitalization or facility care but do need additional support to live safely at home. Medical professionals or professional caregivers visit individual’s homes to provide some sort of help or care.

While home care can involve medical treatment from medical professionals, most health care is assisting individuals with daily activities‌ ‌such‌ as‌ ‌bathing,‌ ‌dressing,‌ ‌and‌ ‌eating. Which turns out to be services offered by "O" Touch Health Care Services Agency.

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Managed care at home provides services based on the specific needs of individuals in the comfort of their own home. It provides a cost-effective alternative for prolonged hospitalization or institutional care.

A care plan tailored to the specific needs of the patient is adjusted to change it needs to prevent unnecessary services and reduces the cost as far as possible.

The involvement and inclusion of natural caregivers and relatives, as well as community support systems, add to the cost-effectiveness of the services. The care manager in liaison with a multi-disciplinary team ensures a quality service that can be adjusted to specific needs of the individual tailor-made to their personal and medical needs.

"O" Touch Health Care Services Agency uses the process of care management to ensure that real needs are addressed in co-operation with the patient/client and all relevant role players. A comprehensive care plan is compiled in co-operation with a multi-disciplinary team involved with the patient (relatives; doctor; hospital; therapists; community resources, etc)

The care manager coordinates and manages the services in liaison with a registered nurse. The registered nurse does a full assessment of the patient’s needs in a hospital or at home prior to the commencement of services to establish specific needs.

A care team (care manager; registered nurse; personnel manager) identifies a trained and experienced caregiver according to the specified needs of the patient. Regular monitoring visits are carried out at home in accordance with the care plan to ensure high quality of service delivery.

Services can be adjusted anytime according to personal circumstances and needs of the patient. "O" Touch Health Care Services Agency will negotiate on behalf of the client with a medical aid for available benefits.